Making a Booking with Alpine Language camp:

Please email amy.dunlop@alpinelanguagecamp.co.uk
or
call Amy Dunlop on:
+44 7557195876 or +6596346493 (call through whatsapp) and she will be delighted to discuss what your child can expect during their time with us. 

Placing An Option

When you have decided on which week you would like to join the camp, contact Amy to confirm availability. We will then hold a booking option at no cost to you for a short agreed period to allow you time to confirm details with other party members. Once you have confirmed you wish to proceed with the booking you will then be asked to complete paperwork and pay the deposit within a specific timescale. If you either do not confirm the booking option nor complete the paperwork and pay the deposit within the agreed timescales then the booking option will lapse and your place will automatically be re-entered into our booking system as being available. If a booking option lapses and remains available then you are, of course, welcome to renew the option.

Holding Your Booking

Once you are happy to confirm your booking please arrange payment of the non refundable deposit before the expiry of your option. Payment can be made either by:

• arranging a bank transfer (our preferred option)
• calling us to pay by debit or credit card (we do not accept American Express)
• posting a cheque made payable to skivo2

We require a deposit of £350 per person per week. All deposits are non refundable.

Any alterations made subsequent to us receiving your booking form will, regrettably, incur an administration charge which will be advised at that time.

Confirming Your Booking

A confirmation acknowledgement of your booking will be emailed to you once your deposit payment has been processed by our Finance Section and it is at this stage that your booking becomes confirmed.

Please ensure that you check your confirmation acknowledgement email carefully and notify us within two weeks of any changes which need to be made.

Final Payment

A final balance invoice will be sent by email. This final balance invoice must be paid no later than 10 weeks before your departure date. If payment is not received within this period the booking may be treated by us as cancelled by the client and we retain the right to retain deposits which have been paid.

Final Confirmation

Shortly prior to your departure date you will be issued with a final holiday confirmation email along with directions to the chalet (if self drive).

Please note that insurance is not included in the cost of the summer camp and you should ensure that you have full holiday insurance in place before travelling.

Payment Type

Our preferred method of payment is by bank transfer. If it is more convenient for you to pay by debit/credit card we are happy to take payment this way . We are not able to accept American Express.

Cancellation by the Client

Notice of this is required in writing or will be taken as cancelled by the client if a no show in at the camp on the date of arrival. If the deposit only has been paid then this will be retained in full by Alpine Language camp. If the full balance payment has been paid, then the cancellation charge is 100% of all monies paid (including the deposit). If the cancelled place is refilled by Alpine language camp at a later date the cancellation charges will still apply. Any monies paid to Alpine language camp should be claimed via your holiday insurance. Please note that all notifications of cancellation should be made by email to amy.beattie@alpinelanguagecamp.co.uk

Cancellation of camp or Change of Accommodation by Alpine Language camp.

In the unlikely event we have to cancel your holiday (for whatever reason), all monies paid to date to Alpine language camp will be refunded.

In the event that your specified accommodation becomes unavailable or we need to move you to another accommodation for business reasons (at the relevant adjusted price), Alpine language camp retains the right to offer alternative accommodation.. If you elect not to accept this alternative accommodation then all monies paid to date (including your deposit payment) to Alpine language camp will be refunded. No other payment would be applicable to you from Alpine language camp in either of these instances and should be claimed via your holiday insurance.

Minimum Number Requirement on our Trips

Please note that all of our weekly camp require a minimum of 3 participants for the trip to run. If this number is not achieved then Alpine language camp retain the right to cancel the trip and all monies paid to Alpine language camp would be refunded.  No other payment would be applicable to you from Alpine language camp in this instance and should be claimed via your holiday insurance.

Holiday Insurance

You must procure insurance as soon as possible after making your booking. Please note that not all Sports insurance will include every eventuality and care should be taken to select an appropriate and comprehensive policy.